A Field Guide to Telehealth Jargon
The terms that show up constantly, defined plainly, in one place.
A quick reference for the terms that show up constantly across this site and every provider's page, defined plainly in one place.
Evaluation / Intake
The questionnaire and clinical review process that replaces an in-person visit. Not a formality — the actual mechanism by which a licensed clinician makes a real prescribing decision.
Compounded
Medication prepared by a licensed pharmacy based on a clinician's specific prescription, rather than a pre-manufactured product. Not FDA-approved the same way brand-name product is, but a legal, regulated category.
Strut Health
A dedicated ED-specific landing page experience rather than a general men's-health catalog — built for people who already know what they're here for and want to get to a relevant evaluation quickly.
View Offer Paid LinkFormulary
The list of medications a specific insurance plan or provider covers or offers. Relevant both to insurance coverage questions and to understanding what a given telehealth platform actually stocks.
PDE5 inhibitor
The drug class that includes sildenafil, tadalafil, and similar oral medications — the most common category of ED treatment offered across telehealth providers.
Async vs. synchronous telehealth
Async means your evaluation happens via questionnaire, reviewed by a clinician on their own time. Synchronous means a live video or phone component. Most providers on this site are primarily async.
Billing descriptor
The text that appears on your bank or credit card statement for a given charge — a genuine privacy consideration in this category, covered in more depth elsewhere on this site.